Legal

Privacy Policy

Last updated: March 30, 2026

Panelario ("we", "us") is a parametric wall-panel design tool. We respect your privacy and collect only the minimum data necessary to deliver and license our software.

1. What We Collect

DataWhenPurpose
Email addressWhen you purchase a licenceLicence delivery and activation
Machine fingerprintWhen you activate the appPrevent unauthorized use on multiple devices
Licence keyGenerated at purchaseIdentify your licence tier

The machine fingerprint is a one-way hash derived from your system's hostname, username, and operating system. It cannot be reversed to identify you personally.

2. What We Do NOT Collect

3. Website Analytics

We use Cloudflare Web Analytics to measure website traffic. This service uses no cookies, collects no personal data, and does not track individual visitors. It provides only aggregate statistics (page views, countries, referrers).

4. Anonymous Usage Metrics

To improve the platform and help manufacturers understand their visibility, we collect anonymous aggregated counters:

These metrics contain no personal data — no IP addresses are stored, no cookies are used, and no individual users are identified or tracked across sessions. Data is stored as monthly aggregate totals only. Legal basis: legitimate interest (GDPR Art. 6(1)(f)).

5. Customer Pins on the Manufacturer Map

You may voluntarily place a "customer pin" on the manufacturer map to indicate interest in fabrication services. Here is what we collect and how it is handled:

DataStored?Visible to all visitors?Visible to verified manufacturers?
Email addressYes (encrypted at rest)NeverNever — used only to deliver messages from the system
City nameYesYes — shown on the map as an approximate pinYes
GPS coordinatesNot stored — city is geocoded server-side to approximate city-centre coordinatesCity-centre onlyCity-centre only
Posted dateYesYesYes
Material / finish / size preferencesYes (if provided)NoYes
Free-text noteYes (max 500 characters, if provided)NoYes

Public visibility: Customer pins are visible to all visitors on the map. However, only the city location and posted date are shown publicly. Detailed preferences (material, finish, size, note) and the ability to contact you are available only to verified manufacturers who are logged in.

How contact works: Manufacturers cannot see your email address. When a verified manufacturer clicks "Contact", their message is sent to you by our system. Your email is revealed only when you choose to reply. Each manufacturer may contact you at most once per 30 days.

Automatic expiry: Pins are automatically deleted after 30 days. You can also delete your pin at any time using the link in your confirmation email — no login required.

Legal basis: Explicit consent (GDPR Art. 6(1)(a)). You must check the consent box before placing a pin. You may withdraw consent at any time by removing your pin.

6. Payment Processing

Purchases are processed by Paddle.com (Paddle.com Market Ltd), who acts as the Merchant of Record. They handle payment processing, invoicing, VAT/tax collection, and refunds. Your payment information is collected and stored by Paddle under their own Privacy Policy. We never see or store your payment details.

7. How We Store Your Data

Licence data (email, licence key, machine fingerprint, activation status) is stored in Cloudflare KV, a globally distributed key-value store. Data is encrypted in transit (TLS) and at rest.

8. Data Retention

We retain your licence data for as long as your licence is valid. If you request deletion, we will remove your data within 30 days.

9. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

To exercise any of these rights, contact us at the email below.

10. Third-Party Services

ServicePurposePrivacy Policy
PaddlePayment processingLink
CloudflareHosting, KV storage, analyticsLink
ResendTransactional email deliveryLink

11. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date. We will not reduce your rights under this policy without your consent.

12. Contact

Panelario
Martin Sedlak, ICO: 06355919
Nabrezi Zavodu Miru 1884, 530 02 Pardubice I-Zelene Predmesti
Czech Republic
Email: info@panelario.com